These Terms of Service (the "Terms") form a binding agreement between you and КСОР ("КСОР", "we", "us", or "our") and govern your access to and use of the КСОР platform, websites, applications, AI employees, and related services (collectively, the "Service"). By creating an account, clicking to accept, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" refers to that organization.
1. The Service
The Service lets you create, configure, and operate AI-powered employees and assistants that perform tasks, generate content, and interact with third-party tools on your instruction. We may add, change, suspend, or discontinue any part of the Service at any time. Certain features rely on third-party model providers and tools, and their availability and behavior may change.
2. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the information you provide, for all activity under your account, and for keeping your credentials confidential. Notify us promptly at support@xsor.ru of any unauthorized use. You are responsible for the acts and omissions of any users you invite to your workspace.
3. Subscriptions, fees, and credits
Paid plans, usage credits, and seat-based pricing are billed in advance on a recurring basis (for example monthly or annually) unless stated otherwise at purchase. Subscriptions renew automatically for successive periods until cancelled, and you authorize us and our payment processors to charge your payment method for all applicable fees, including taxes. Usage of AI employees consumes credits; credits and consumed usage are non-refundable. You may cancel future renewals at any time from your account; cancellation takes effect at the end of the current billing period and you retain access until then.
Except where required by law, all fees are non-refundable and are not pro-rated upon cancellation, downgrade, or termination. We may change our prices, plans, or credit rates prospectively; we will give reasonable notice of material changes, and continued use after the change takes effect constitutes acceptance. If a charge is not paid when due, we may suspend or limit the Service.
4. Your content and inputs
"Customer Content" means the data, prompts, files, instructions, and other materials you or your AI employees submit to the Service, and the outputs generated for you. As between you and КСОР, you retain all rights you hold in your Customer Content. You grant КСОР a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, and create derivative works of Customer Content solely as needed to operate, secure, support, and improve the Service and to comply with law. You represent that you have all rights necessary to submit your Customer Content and that it does not infringe or violate any third-party right or any law.
Subject to your compliance with these Terms and payment of applicable fees, we do not claim ownership of the outputs the Service generates for you. Because generative systems may produce similar outputs for different users, outputs are not guaranteed to be unique, and we make no representation that your use of outputs will not infringe third-party rights.
5. Acceptable use
You agree not to, and not to permit anyone to:
- use the Service in violation of any law, regulation, or third-party right;
- upload or generate content that is unlawful, infringing, defamatory, deceptive, harassing, or that contains malware;
- send spam or unsolicited messages, or use the Service for deceptive, fraudulent, or high-risk activities (such as decisions with legal, medical, financial, or safety consequences) without appropriate human oversight;
- reverse engineer, decompile, scrape, or attempt to extract the source code or underlying models of the Service, except to the extent this restriction is prohibited by law;
- circumvent usage limits, rate limits, or security measures, or access the Service to build a competing product;
- misrepresent AI-generated content as human-generated where doing so is deceptive or unlawful, or use the Service to impersonate any person or entity.
We may investigate suspected violations and may remove content or suspend access to protect the Service, our users, or third parties.
6. Third-party services and tools
The Service integrates with third-party model providers, tools, and services that you may choose to connect. Your use of those third parties is governed by their own terms, and we are not responsible for their acts, omissions, content, or availability. You are responsible for any credentials you connect and for the data you allow the Service to exchange with them.
7. AI outputs; no professional advice
The Service uses automated and machine-learning systems. Outputs may be inaccurate, incomplete, or unsuitable for your purpose, and they do not constitute legal, financial, medical, or other professional advice. You are responsible for reviewing outputs and for any decisions or actions taken based on them. You should not rely on the Service as a sole source of truth.
8. Intellectual property
The Service, including its software, models, design, and trademarks, is owned by КСОР and its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your internal business purposes. We reserve all rights not expressly granted. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation.
9. Suspension and termination
You may stop using the Service and close your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, if your account is overdue, or to protect the Service or other users. Upon termination, your right to use the Service ceases and we may delete your Customer Content after a reasonable period, subject to legal retention requirements. Sections that by their nature should survive (including Sections 3 through 14) survive termination.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. КСОР DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, КСОР AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. КСОР'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO КСОР FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100). THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
12. Indemnification
You will defend, indemnify, and hold harmless КСОР and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your Customer Content, your use of the Service, or your breach of these Terms or violation of any law or third-party right.
13. Governing law and dispute resolution
These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules. Before filing a claim, you agree to first contact us at support@xsor.ru and attempt to resolve the dispute informally for at least thirty (30) days. Any dispute not resolved informally will be settled by binding arbitration administered under the rules of a recognized arbitration body, on an individual basis, in the State of Delaware, and you and КСОР waive any right to a jury trial. TO THE EXTENT PERMITTED BY LAW, DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect its intellectual property. Where arbitration is not permitted, the state and federal courts located in Delaware will have exclusive jurisdiction, and you consent to personal jurisdiction there.
14. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, for example by posting the updated Terms with a new effective date or by notifying you through the Service. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
15. General
These Terms, together with any order or plan you accept and our Privacy Policy, are the entire agreement between you and КСОР regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices to you may be provided through the Service or to the contact details on your account.
16. Contact
Questions about these Terms can be sent to support@xsor.ru.